This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. Finally, the authors have distilled the essence of good management practice into twelve simple questions that work to distinguish the strongest departments of a company from all the rest. Vivid examples show how, as they select, focus, motivate and develop people, great managers turn talent into performance. Great managers are the heroes of this book. No matter how generous its pay or how renowned its training, the company that lacks great, front-line managers will suffer. The front-line manager is the key to attracting and retaining talented employees. Download or stream First, Break All the Rules by Marcus Buckingham, Curt Coffman, Mel Foster for free on hoopla.
This amazing book explains why great managers break all the rules of conventional wisdom. They do play favourites and they break the 'Golden Rule' book everyday. They do not believe that each person has unlimited potential.
Great managers do not help people overcome their weaknesses.
0 kommentar(er)
